We take your privacy seriously; we are sure you do too, so please do have a read of the full policy.

·       We collect information to make Lush's website useful to you.

·       Your information will not be publicly available, although we may have to pass on your details where required by law or if you breach our Content Standards.

·       We do all we can to ensure this is done securely and in accordance with the privacy policy.

·       To remember you, our system will store cookies. This helps us to improve the website, although you can opt out.

·       We will never sell your data.

This privacy policy is provided in a layered format so you can scroll down to the specific areas set out below.. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.


1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how The Lush Group collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition or event.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.



Lush Limited and its subsidiaries and affiliates, are referred to as ‘The Lush Group’. This privacy policy is issued on behalf of Lush Limited so when we mention "Lush", "we", "us" or "our" in this privacy policy, we are referring to the relevant branch in the Lush Group responsible for processing your data. Each entity which collects or receives your data under the privacy notice does so as a data controller.

Lush Retail Limited is the controller and responsible for this Lush Qatar website.

If you have any questions about this privacy policy, please contact Customer Care using the details set out below.

Contact details

Our full details are:

Full name of legal entity: Lush Qatar

Email address: wecarelush@almana.com

Telephone number: 974 4488 5202

Address: Al Mana Fashion Group

                 P.O. Box 22716

                 Doha, Qatar

                 Al Saad Street

                 Al Mana Center

                 Third Floor, BHS Office

This version was last updated on 20 April 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.